ISO 9001 Process Approach
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About This Course
ISO 9001 and the process approach are the focus of this course. The process approach is mentioned in the introduction of ISO 9001 and throughout the standard. We're going to focus on that specific aspect of the standard. I'm going to be discussing processes in detail. A process comprises inputs, activities, and outputs. There’s nothing more important in today’s market than the ability to effectively deliver value to your customers. It is only possible through efficient resources management, leadership, and identifying customer needs and requirements. Being able to do this at a process level is...