Operations
Quality Management & Process Improvement: Lean and Six Sigma

Quality Management & Process Improvement: Lean and Six Sigma

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About This Course

Quality Management & Process Improvement: Lean and Six SigmaQuality problems, inefficient processes and recurring operational issues can affect cost, performance, customer satisfaction and business results. Addressing them requires more than fixing individual symptoms. Organisations need structured ways to understand problems, identify causes, assess risks and improve how work is performed.This course introduces the principles of quality management, Lean, Six Sigma and continuous improvement, with a focus on practical tools for analysing problems and improving processes.What will you learn...